Are You Running Your Studio, or Is It Running You?

Take this 2-minute assessment to discover your operational health score and find out how many hours you're losing to manual admin each week.

Question 1 of 10
When a member's payment fails, what happens?
Question 2 of 10
How do you handle billing dates for members who join mid-month?
Question 3 of 10
When a student cancels last-minute or no-shows, what happens?
Question 4 of 10
How do you collect contracts and waivers from new members?
Question 5 of 10
When a member asks to pause their membership, how do you handle it?
Question 6 of 10
Do you enforce cancellation/termination fees in your contracts?
Question 7 of 10
When someone fills out a contact form or inquiry, how fast do you respond?
Question 8 of 10
How do you manage your recurring class schedule?
Question 9 of 10
Can your members manage their own accounts (update payment, cancel, view history)?
Question 10 of 10
If you sell class packs or punch cards, how do you track usage and expiration?