How Many Members Are You About to Lose?

Calculate your Retention Risk Score and discover how much revenue is walking out the door.

Most studios focus on getting new members — but for every member you lose, you spend $200+ trying to replace them. Let's find out where your retention risks are hiding.

Your Studio

Studio Name

Email *

Total Active Members *

Avg Monthly Membership ($) *

Engagement

How many members attended fewer than 4 times last month?

What % of members haven't attended in 2+ weeks?

Do you actively track attendance patterns?

Yes, we monitor and reach out Sometimes, when we remember No, not really

Payments

How many failed payments do you currently have?

How many days until you follow up on a failed payment?

Do you have automatic payment retry?

Yes, with automated dunning No, manual follow-up only

No-Shows & Cancellations

How many late cancels/no-shows per week?

Do you charge for late cancellations?

Yes, consistently enforced Sometimes, depends on the situation No, too awkward

Pauses & Commitments

How many members are currently paused?

What % of paused members typically return?

What % of members are month-to-month (vs. term)?

Communication

Do you send check-in emails to quiet members?

Yes, automatically Sometimes, manually No

Do you celebrate member milestones (100 classes, 1 year, etc.)?

Yes, automatically No / Rarely